Shopping luxury items online can give you a lot of advantages—such as the convenience of shopping from anywhere, the opportunity to discover exclusive designer brands, and the product availability worldwide; but, at the same time, it puts one big question on the table: is the retailer a legitimate one? One of the questions that have come up time and again in this area is, is Matches Fashion legit especially among the buyers who are purchasing high-priced designer items for the very first time, and decided to use this channel?
Brief and straightforward, the answer lies in the affirmative, Matches Fashion is a respectable online luxury fashion store. But a company’s being genuine does not automatically make it meet perfectly the needs of every customer. This comprehensive review unpacks how Matches Fashion really works, whether its items are second to none, which kind of opinion the customers have, and what it is like to shop here depending on the different expectations.
Table of Contents
What Is Matches Fashion?
A company called Matches Fashion was founded in 1987 as a business selling luxury fashion in the UK.
At the onset, they operated 1 store in London, but after that, they developed an online platform to sell luxury products worldwide. On the way to becoming a recognized worldwide luxury platform for online shopping, Matches Fashion has been positioning itself as a refined and selective retailer of designer labels, offering the alternative to the largely mass-market luxury.
The site features:
- Designer apparels for men and women
- Luxury footwear, handbags and other accessories
- The combination of cult and newcomer designer labels
Matches Fashion is direct-to-consumer retailer of luxury fashion products. It is not a resale platform. When looking at authenticity, this difference is crucial.
Is Matches Fashion Legit or a Scam?
Matches Fashion is a legitimate company, not a scam.
The company is a fully licensed entity and is backed by a wealth of experience obtained over many years in the luxury fashion business along with its well-established brand name.
Some of the evidences that support their legitimacy are:
- Long business history
- A store presence in London
- An infrastructure for worldwide shipping
- Secure methods of online payments
- Direct contacts with luxury fashion brands
Scam websites have several characteristics such as lack of transparency, absence of brand partnerships and lack of long-term operation. Matches Fashion is clearly not one of them.
Does Matches Fashion Sell Authentic Designer Products?
You can be sure that fashion items sold at Matches Fashion are 100% genuine.
The products are directly purchased from:
- The top luxury fashion brands
- The authorized designers and distributors
- The current official collections
Usually, the product:
- Is accompanied by the original designer tags
- Comes with the packaging or the dust bags of the brand
- Is made from high-quality materials which are in line with luxury standards
As Matches Fashion does not operate as a peer-to-peer or resale platform, the possibility of counterfeit goods in the channel is negligible.
Why Are Some Matches Fashion Prices Lower Than Other Stores?
It is common for many consumers to associate discounted luxury items with dubious activities. However, the fact that these items are offered at lower prices on Matches Fashion should not be surprising since the fashion industry practices this routinely.
Some common explanations are:
- End-of-season sales
- Short-time sales
- Inventory clearance
- Geographical pricing strategies
The luxury brands often put the collections of the previous season on sale once the new one is launched. Moreover, it should not be inferred that the products are counterfeit only because their prices have been lowered.
Matches Fashion Customer Reviews: Real Experiences
It is to be expected that customers of an international luxury fashion retailer like Matches Fashion would give mixed reviews.
Positive Experiences
Some of the most frequently cited points by the customers include:
- Designer items are in their original condition
- Brands are carefully selected
- Product listing with the editorial style
- Ability to purchase rare pieces different from the usual retail items
Common Complaints
Most of the negative reviews highlight the following issues:
- Shipping outside of the UK is slow
- Customer services takes a while to respond
- Refunds take longer than they expected
- International customers have to make a return shipping on their own
The key point is that most problems reported concern service logistics rather than product authenticity.
Shipping, Returns and Refund Policy
Shipping
Matches Fashion makes deliveries worldwide. However, the time it takes to receive the order may vary according to the location, customs, and the delivery method chosen. Some regions also have express delivery services available.
Returns
- If returns are allowed, it will be during a short period only.
- Returned goods should have no signs of wear and be in their original packaging.
- You may have to pay for return shipping internationally.
Refunds
In some cases, especially with global orders, the whole refund may not be visible in your account for several working days or even longer. Customers usually list this issue among their complaints.
Is Matches Fashion Safe for Online Payments?
Absolutely. Matches Fashion has a robust, password encrypted payment system to keep customer data safe.
The most common payment methods on Matches Fashion are:
- Credit and debit cards
- PayPal
- Buy-now-pay-later methods (different availability depending on the region)
Paying with Paypal or through credit cards provides an added level of safety in terms of buyer protection.
Pros and Cons of Shopping on Matches Fashion
Pros
- Reliable luxury fashion retailer
- Genuine designer merchandise
- Luxury brands’ selections that have been handpicked
- User-friendly payment options
- Ships internationally
Cons
- Longer shipping for certain areas
- Some customers report delays in getting a response from customer service
- Refund process can be time-consuming
- Customers may have to pay for return shipping
Who Should Shop at Matches Fashion?
The following can be good matches at Matches Fashion:
- Luxury fashion lovers who value the authenticity of products
- People interested in apparel of highly selected designers
- Those who do not mind waiting for packages from abroad
- Consumers looking for unique and rare articles
Maybe, it is not the right fit for:
- People who watch their pockets very carefully
- Those who need their delivery within a very short time
- Shoppers who are not used to luxury return policies
Final Verdict: Is Matches Fashion Legit?
Definitely, Matches Fashion is an internationally recognized luxury fashion retailer with the high level of honesty and trustworthiness.
They do not engage in selling the counterfeit items and act as known global players in the industry of fashion. Though customers’ experiences with customer service and shipping, especially overseas, may vary, the core presence of the platform is authentic and dependable.
When you read and understand their policies, choose safe payment methods, and shop with reasonable expectations, it is totally fine to buy luxury fashion online from Matches Fashion.
Frequently Asked Questions
Is Matches Fashion a real company?
Yes, it is a luxury fashion company based in the UK that has bricks-and-mortar stores as well as a well-established web presence.
Does Matches Fashion sell fake products?
No, the products are genuine and the suppliers are official.
Some customers complain they don’t get their refunds – why?
The refund is often delayed due to the delivery and inspection process of the returned product.
Is Matches Fashion worth buying from?
Matches Fashion is certainly worth it if you are a connoisseur of authentic luxury fashion and like well-curated collections.